The hotel is clean, the staff are super-friendly, and the location is perfect near the beach, making it a great place for a short vacation that I would definitely revisit.

There were climate control, TV, and a kettle in the room, enjoyed that.

The hotel is perfect, luxury based in a nice building. It has both amicable and helpful staff. Its location is particularly good next to the beach as well as the shops. Bai Chay district is worth seeing. Would return there, thank you.

The location is great, right next to everything in the area and Halong Bay.

The staff were very helpful. the rooms were large. - Exceptionally comfortable beds and climate control, TV, and a kettle. - A lot of goodies for breakfast. - Characterful base for exploring Ha Long.

My recent stay at De Charm Hotel was a pleasant surprise. The room was spacious and modern, with everything in working order. The friendly staff were always ready to assist. Additionally, the price was very reasonable.

Although the location was not ideal, with limited dining options in the area, the hotel itself provided a comfortable stay. The sheets were slightly stained, and the bathroom had some marks, but overall it was good value for money.

the staff were friendly, the room was clean, and I enjoyed my stay. the area is not a ghost town as some reviews suggest. Within a 10-minute walk, you'll find a main shopping street where you can find everything you need. the location is great and the price is worth it. I would definitely stay here again.

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The area surrounding the hotel is quite deserted, with no shops or cafes in close vicinity. one can take a short walk to a beautiful beach nearby. the room is spacious, but lacks cleanliness, with bins not being emptied and hair strewn all around. the staff is friendly and helpful, but the hotel lacks most basic facilities such as a gift shop and coffee shop.

The hotel manager is misleading and promises amenities that are not available, such as a spa and heated pool jacuzzi.

We had a great experience during our stay. The hotel facilities were impressive and the staff was very friendly and helpful. The cleanliness of the room and the availability of hot water and air conditioning made our stay comfortable. The hotel arranged for a boat cruise and transportation to Nin Binh, which was very convenient. the location of this city is vibrant and has much to offer.

All was good.

Free WiFi throughout the property was a lifesaver during my stay. It was as reliable as a caffeine fix in the morning, keeping me connected without any hiccups.

Check-in process.

The room was spacious and clean, and the hot water was available anytime. The location was just a few minutes walk from a beautiful beach. There were many excursions available to enjoy.

The area surrounding the hotel was quite abandoned, with few restaurants or shops nearby. Some transfers were unorganized and caused us to wait longer than expected.

The hotel was affordable and offered a good value for the money. the room was clean and the staff was friendly. Plus, the hotel was located in a great spot near the bay and a lot of attractions. I really enjoyed exploring the area around the hotel.

The hotel was not well-maintained and it showed. the room was not entirely clean and there was a musty smell that lingered.

Great value for money. Organized boat cruise and transfer to Nin Binh. Vibrant city with comfortable, clean hotel. Manager helpful in arranging bus to Sapa. Large, clean room with hot water. Gorgeous beach within walking distance. Friendly staff and affordable scooter rental. Good for visiting Ha Long Bay.

Absolutely nothing to say about dislikes.

I had an incredible value for my money at this hotel. The room was spacious, clean, and had all the amenities I needed. The location was perfect, just a short walk from a beautiful beach. The staff was friendly and made sure I had a comfortable stay. it was a fantastic hotel experience.

The only thing that could have been better was the food for breakfast.